5

First rate service as always.

5

Always friendly & professional with decent pricing. Car is ready when you say it will be ready. Thank yiou

5

Excellent communication and customer service. Options clearly presented and explained without pushy sales pitch or pressure to fix every repair today. My first visit, wil definitely give them my future business.

4

You guys always give great service and the car is running well again although it takes longer to actually turnover when starting. Not sure what that's about. I was a bit miffed regarding the change from the stated estimate and the final bill - not a big deal and probably won't chase me off, but my question was handled poorly at pickup.

5

Done quickly, and within estimate. Cannot ask for better than that.

5

Perfect, timely, friendly.

5

First Class was able to schedule me same day and complete the required work on time and on estimate. They identified some issues around the wear on various components that needed to be monitored but did not immediately suggest repair. Everyone was extremely pleasant and professional. Compared to my last 3 hour oil change experience at Leith Mercedes, it was a breath of fresh air.

5

I trust the work done on my car. Work needed to be done always explained beforehand.

5

The analysis and repair of my problem was performed quickly and accurately. Thank you.

5

This is probably the fourth time we have had our older BMW in for some work. Each time it has been done professionally and with great courtesy. Harry, Chris and the team are always very through and complete. The best service I have ever experienced.

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