5

They always take great care of my car and the customer service is excellent.

5

Love the First Class Automotive Crew! They take good care of my car (since day 1) and they're fun to work with!

5

The name says it all First Class. Any import or domestic vehicle owner who values honest, straightforward service owes it to themselves to bring their vehicle here. What my wife and I experienced was extraordinary, especially in these post-COVID days where good service is rare. From our very first interaction, we were treated with respect, clear communication, and realistic expectations. Chris Mason in particular was outstanding, but truthfully every staff member we encountered was engaged, friendly, and remembered us and our vehicles on return visits. That level of consistency is rare. Quick stories from our visits: 2015 Ram 1500 - * Rear axle whine diagnosed quickly before our vacation. * Chris presented repair options, including a trusted partner shop. * While we were in Hawaii, Chris kept us updated and coordinated everything. * The partner repair saved us over $3,000 proving their honesty and commitment to our best interest. 2021 BMW 530i X-Drive - * Brought in right after our trip. * Same top-tier service experience. * Brake issues and interval services diagnosed and repairs completed in one day. * Saved about $2,000 versus dealership pricing. * Even though car is under manufacturer warranty, well return to First Class for everything non warranty. If youre passionate about cars, appreciate being treated like a friend, and like saving money without sacrificing quality this is your new shop.

5

I am a delighted customer. The Team at First Class Automotive were friendly, attentive and efficient. I was in for a an oil change and inspection, which I waited on. I was out within an hour. You cannot ask for anything else. Thank You!

5

Great service straightforward with what my vehicle needed. Completed in a timely manner and drove me back to work. I am former auto technician and could not have scripted a better experience as consumer.

5

Great service. Fantastic communication with Tyler. The owner, Harry, even drove me to my office after I dropped off my Mini!

5

Thanks!

5

Always friendly, service is always done right the first time! Wouldnt trust my 2002 BMW to anyone else!

5

Chelsea helped me with application for license renewal on line. I could never have done it by myself.

5

They did a fabulous job repairing my mini cooper. It felt like a new car again! They were knowledgeable, efficient, and very nice!

First Class Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call First Class Automotive (919) 878-9100 if you have any issues in accessing any area of our website.