I like 1st Class Auto! I called later in the day yesterday (8/27), and was able to get an appointment for early this morning (8/28). My circumstances changed overnight and I needed my car back earlier than they had planned, but without a hiccup, they promised me they would have my car back to me by 1PM, and I was able to pick it up at 12:35 PM. The dealership never would have even considered my changing situation, and that is why I am happy to drive past them on my way to 1st Class. Thanks Guys!