Best shop in Raleigh
Great dealer alternative, friendly staff and professional service.
I really am more blown away each time I go back to First-class. It’s the most engaged I’ve ever felt as a customer when having my vehicles worked on. They are up front about what needs to be done vs what isn’t hurting anything (hello tpms light) and always ensure you have an understanding of of the process. They are both patient and prompt!
Normally I'm one to say something about pricing cause mechanics always overcharge I feel but this time I didn't feel that way! Their customer service was amazing like their professionalism and customer service is almost non-existent! This was the first time I had my vehicle serviced since buying it and I'm pretty sure they have a customer for Life! Kudos to you ladies and gentlemen! Such great spirits they even cleaned my vehicle! NEVER have I ever encountered people who I feel truly appreciate the customer and love their Job!
Wonderful, friendly people. Beautiful, clean waiting room. You will enjoy having them take care of your automotive needs.
Great service as usual and I LOVE THE STAFF!! Thank you - until next time!
I many times have learned from the thoroughness that you all illustrate in the performance of your jobs. As a result I trust the performance of my car and my truck.
Great service, professional, informative friendly and efficient!
Service work completed in a timely fashion, properly performed and on budget. I would recommend First Class to anyone who wants to have dealer level work performed at fairer prices and without the constant upsell of dealer service centers.