5

On time, on budget, great communications, clean facilities, gets it right the first time. 1st Class treatment at a good value. My E350 will not see the dealer again until I trade it in.

5

Chris and the team at First Class Automotive have taken great care of our BMWs, across many years. Always responsive, prompt, true to estimates, and reliable. Haven't found better service anywhere. Thanks!

5

The staff at FCA have always been extremely professional, friendly and helpful. Perhaps most importantly, they've always been very transparent in communicating with me about what may or may not be going on with my car at any given time (including whether a particular issue needs immediate attention or can wait). They also do a great job of explaining technical/mechanical information in a way that makes sense for the lay person.

5

I was so impressed today. I was able to get in the same day, the service was fast and they went above and beyond. Because I’m a healthcare worker they gave me a discount which I truly appreciated, but they didn’t stop there. They checked my tires and filled to appropriate levels, gave the car a once over and checked a couple of dashboard alerts that needed to be reset. On top of all this they vacuumed, wiped down the interior and washed the outside, all of which was just so thoughtful. I want to sing their names from the balcony, I will definitely recommend to everyone I know here in Raleigh and have never been so impressed with service. Thank you, you made my day!

5

As usual, easy scheduling and high quality service. I’ve taken all my cars the FCA for 10+ years. Totally trustworthy provider. Highly recommend.

5

Great group of people at First Class Automotive. We always have a wonderful experience with our service with you. You are knowledgeable, fairly priced and consummate professionals. We are so glad we were referred to you last year and we have since shared our "find" with many of our friends! Keep up the great job~ we really appreciate it!!

5

Harry and team are now taking care of my wife Audi. Great service and support including getting new tires cheaper than tire store. From BMW to Audi to Lexus. Well done

5

I’ve dealt with 1st Class for decades . They’ve always been fair with me . Quality has always been 1st class

5

Always excellent!

5

Great customer service and technical prowess

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