Stellar service, as always! They were able to take my car immediately after I called for an appointment and even had a loaner car available for me. Everyone at 1st Class is exceptionally friendly, knowledgeable and professional. I never feel like I'm being overcharged for work or misled about what needs to be done. The staff explain every aspect of the repair process in detail. They really seem to treat my car with the same level of care and attention that they treat their own. I usually have lots of questions, and they always provide acceptable, rational answers to all of them.