5

These folks saved the day and my upcoming vacation. They got my car in same day (on a busy Friday before Easter), quickly diagnosed the issue, explained it well to me and fixed it, and charged a fair price. They even figured out a way to make a loaner car available to me for the day. I will definitely be back.

5

I came back to First Class after many years of mediocre, overpriced, unnecessary services and sheer incompetence by independent shops and dealerships. As a woman, the condescending remarks directed to me were not necessary or warranted. At First Class I am treated with respect and my questions are answered as if they are important. The service representative calls with suggestions of repairs needed and prioritizes the need for repairs. We then decide what services will be done. I know the exact price for each item and have no surprises when I pick my car up. My car loves being pampered at First Class. I cannot imagine taking it elsewhere.

5

Got it done when they said they would. Another shop told me they can be trusted for European car work.

5

First Class service - appreciated the knowledge and the transparency on the work performed. Two thumbs up!!!

5

Excellent service!

5

Always fantastic service. Thank you, Bruce

5

Outstanding service from both the knowledgeable service advisors to the highly competent techs. I am always pleased with the quality, honest service that my BMW gets here. Thank you.

5

Thank you.

5

Chris, Megan & the staff was very professional from start to finish. Explain every detail what was going on with my S Class. Was very impressed how meticulous Chris was with the repairs at hand. Will be bring my other 4 cars to them for sure. Great Service

5

Great service, as always, with a smile....

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