5

I had a clogged drain that allowed A/C condensation to drain into the car leaving a terrible odor. FC took care of it immediately and vacuumed out the excess water. FC willingness to see me right away helped alleviate a terrible odor that would only get worse.

5

Over the past 5 years we have had our 2003 530I in 1st Class for numerous issues. Nothing major but still a pain in the wallet. Everytime we have been treated very well. Last time Chris did a great job helping my wife who had to bring the car in. Great job in the shop and front office. Just heavy on the wallet.

4

Efficient, knowledgeable and fast replacement. Great job.

5

I'd made an appointment. The car was taken in on time, and the work (alignment)was done promptly, and well. I've had problems with other shops not knowing how to align this car, but 1st Class truly lives up to it's name. Great job!

5

Had a problem with the brake pedal going down to the floor board before stopping the car.First Class identified the problem and did a good job on fixing the problem. The brake pedal is now where it should be.

5

Bought a 2005 911S that needed some love. The First Class team replaced the clutch, spark plugs, the two mismatched tires (aligned it also) and an oil service. They were great to work with, the communication was excellent and it was like getting a different car back when they were done. I am glad I have a new team to take care of the car and I bet it is too. My 2007 335i will be visiting First Class soon...

5

Excellent experience! The timing of the completion of the work done on my car couldn't have been better. Very timely, as I had to leave for my job just as the work on my car was finished and test driven.Also, the cleanliness I found my car in was awesome!! I am quite fussy about my wheels and they were immaculate. Tires shone too. Mats were vacuumed. Great job!! Thanks First Class Automotive.

5

As usual, the experience at 1st Class was very professional and pleasant.

4

Clean and comfortable facility; detailed explanation of what would be done and what was done; very helpful with transportation; my vehicle was cleaner when I picked it up than when I dropped it off!!!

4

Facility very clean and comfortable; prompt attention; helpful with transportation; very informative about what would be done and what was done.

First Class Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call First Class Automotive (919) 878-9100 if you have any issues in accessing any area of our website.