5

I couldn't be happier with 1st Class. The work is the best I've experienced in almost 40 years of car ownership, and the people are friendly and extremely knowledgeable. I never hesitate to recommend 1st Class to friends

4

very pleased with the service done in a timely and professional manner. Will use again for maintenance and major repairs.

5

Thank you for providing Excellent customer service. I like the confirmation email for appointments and the patience you have in explaining issues to mechanically challenged owners.

5

Normally I hate taking my cars in for service, but I was pleasantly surprised with First Class Automotive. They got my car right in, and it was done before the promised time. There was no pressure to spend extra money, nice and comfortable waiting room, and the staff was incredibly frienly. They even offered a complimentary car wash. I highly recommend them!

4

good job done while i waited

4

excellent service and good work

5

My numerous service items recently took more than one day to complete, but I was not impacted since First Class provided a nice loaner vehicle. The staff kept me apprised of the work item status each day so that I could arrange my schedule and pick-up accordingly.

5

Excellent, professional and reliable service is received with every visit and is very much appreciated!

5

Sunday I found that coolant was leaking in my car. I called First Class on Monday and was able to get my car in the same day with a provided loaner vehicle. Service was prompt and completed in 24 hours, making this an easy experience.

5

Did a great job replacing tires and balancing wheels. Very skilled and professional.

First Class Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call First Class Automotive (919) 878-9100 if you have any issues in accessing any area of our website.