5

My car concerns were addressed in a prompt and friendly manner. All of the employees take pride in their work.

4

I have had great service at 1st Class Auto. I do have two suggestions though. I had my car there for a couple days and a few days later I got pulled and received a ticket for an expired tag. I know I should have been aware of this, but never received a reminder and had no clue it had expired. If possible, when working on someone's car, could you remind them if the tag is expired? Also, it is so nice to have the front car mats vacuumed. Would it be too much trouble to vacuum out the back seat mats as well? That is just such a nice treat, and very much appreciated. No complaints, just ideas to improve on your already wonderful car care. Thanks!

Thanks for the input Shelley. You are right we should have advised you that the plate was about to expire. We check every plate as the vehicle is written up to see if it's due for a NC Insoection. I am sorry we didn't catch yours. Same goes for the rear mats in the car. I have had that conversation before with our wash guy & will have it again this afternoon when he gets here. Thanks again for the feed back. This is how we are able to correct problems here. Jed or I try to drive every car before it leaves to catch these types of things. Your comments will make us better!

- First Class Automotive
5

keep up the excellence that you provide for the discerning auto owner.

4

DON'T LET JEB GO TO THE FRONT COUNTER AS HE HATES MOST CUSTOMERS AND IS NOT GOOD PR FOR 1ST CLASS.

4

Thanks for letting me keep my Porsche in the shop while I waited for the tire

5

Had my tires from Tirerack.com shipped there. Amazed at how clean the facility was. They do it all. Great, friendly customer service with knowledgable associates. The perfect place to take any foreign vehicle. Excellent alternative to the stealerships.

5

The AC works great and thank you for vacuuming my car!

5

everything done to my satisfaction. cleaning ext. of car a nice touch

4

My daughter is a college student near Raleigh. She had a problem with the 1995 Audi A4 she drives. Being almost 4 hours away... I had to deal with this problem by phone. I found 1st Class Automotive online and called them. Everyone I sopke with on the phone was very helpful and understanding. Long story short... They received the car on a Wednesday afternoon, and It was repaired and ready for my daughter to pick up and drive home the next day.Thanks Guys!A Relieved Dad...

4

Thorough and amiable; It was easy to come in, have it all explained and everyone pleasant to deal with. What a contrast to the shops that act as tho they are doing you a big favor for you to enter their domain! A big thanks to all!

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