5

Always ecxellent service at First Class

5

I had a tight schedule; they worked around it despite having to hunt for a used one to save me money. The car is in great shape at 264,000 miles.

5

Great, I appreciate that you honored the 16% discount after I already had paid the bill.

5

Timely response, timely and accurate repair and within reason on price for this type of auto

5

My mechanic sent me to First Class. I am very happy with their work. They are very knowledgeable and good at what they do. Very professional to work with. I trust them and know what they are suggesting is in the best interest of my car and not my wallet.

5

Great services feedback as always.

4

Everyone was very helpful and friendly and informative on all the issues I had about my car. One tech even informed me my inspection registration was about to end and car was inspected and passed for next month.

4

As always I think you all do a great job. The only reason I did not rate a five is because I was charged and extra fee to diagnose a problem that was discovered during a non related maintenance. As always when I bring my car in there are other issues that I am told need to be addressed. I do try to address these issues but as we all knw the maintenance on a BMW is very costly. I have used A1 to service my current car and my previous Mercedes. The short of it is that. I asked if the $53 diagnostic test could be waived as a courteously and was told they couldn't. I feel that you all should value long term customers enough to waive a minimal charge. Especially when thousands of dollars have been spent in maintenance. Nonetheless I still would recommend you to my friends.

5

Their service was prompt and professional, something that is hard to find these days. I will definitely return for any automotive needs in the future.

5

Honest personal service at it's best. You huys are great!