4

I had my oil changed and they found an oil leak in the vacuum pump hose and replaced it. When I was driving around the next day I smelled burning and stopped by for them to just check. They found that the vacuum pump itself needed to be replaced and they were very accommodating and did it right away and gave me a loner car for the afternoon.

4

Service was great and all of you were so friendly, answering my questions, as over the top as they may have been. I always feel a little smarter about cars when I leave. Also, I really appreciated your availability. Many thanks, Theresa Jeffers

5

Great service, enjoyed talking with Lynn about NCSU football. Henry A. Turlington

5

I brought the guys an ancient MB E-class with a very oddball problem. We decided, collectively, to not chase it endlessly. The 1st Class guys' thoroughness, thoughtfulness, honesty, and communication were beyond reproach. When the work went past schedule, I was even provided with a loaner car.They also did some nice little extras that I wasn't expecting. For instance, there is insulation under the hood that had come unglued. They fixed that. What a nice surprise.I'd definitely come back. I'm someone who does a lot of DIY stuff, but for when I'm in over my head, these guys are a great place to take a Mercedes to. They have a lot of integrity.

5

Professional, Courteous, and Honest. I trust them with my car.

5

Quality work. No unnecessary work. Quick turnaround.

5

prompt, thorough, and informative-thank you!!

5

First Class has always taken great care of my cars. Quick service, great advice and friendly staff. I can recommend them without reservation.

4

Thank you for providing very skilled service for me yesterday at your shop. Your courtesy in transporting me to and from the mall;in counsel before repairs was professional.Thank you!

5

Outstanding service....very knowledgeable, in explaining every detail....

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