Raleigh AUTO REPAIR

We have good experiences with FCA and that is why we keep coming back.

I have used First Class Automobile Service since 1996. Their operating principles and service delivery quality has never wavered. With an appointment, my automobile service needs are always promptly addressed, the car is returned repaired clean (I might add) and I can continue about my business without concern.I highly recommend this shop.

Fast and excellent service as always.

I have been coming to First Class for many years and have never ever had a complaint. They are just to good in what they do, they repair the car and keep the customer happy all at the same time!First Class is just outstanding, Todd has serviced my cars for ever. Lynn is always ready to schedule my in.Jed and Harry will alway help me no matter what the problem may be.

staff is very kind, a thorough assessment done each scheduled visit and i am always contacted before they move forward with service as needed, especially love the great loner cars! They also wash and vacuum my car before giving it back to me. Nice touch guys!

Always a pleasant experience to go to 1st Class. I trust them with my car and I feel confident that any advice they give me is the right advice.

High quality and professional service: car was ready when promised and was able to use one of their customer vehicles which car was in shop

I usually feel that I'm kept informed on the status of my car. But I think there is a new young man, Tate maybe, who was very friendly, however when I would call he would check on the status and find out that they were doing another test or the technician was out to lunch, and then he wouldn't call back to let me know what happened, so I was left wondering as to what was going on. I realize that my issue was a bit unusual and took a lot of research, so there wasn't much progress being made. It is just important to get status updates each day (or am/pm) in order to plan how long you'll be without your car. Again, he was very friendly, I just felt that he needed to be a little more assertive in the follow-up.It's always so nice to get a clean car back!! THANK YOU!

First time customer at First Class Automotive. Porsche 911 was in for service and checkup. They took good care of my car. I received several calls to discuss suggested and necessary work to be performed, along with the cost of each. No $ surprises when I picked up the car and I felt they did a great job on repairs. Again, I will be returning here for future service to my vehicle.

The quality of service was excellent, the techs are very very well train, and gets it right the first time. They really know how to take care of their customers and put the customer experience first and forth most. Great team and great customer service. I would recommend them highly to anyone needing first class service. I guess the name says it all. "FIRST CLASS Automotive".ThanksC. LaMont Blackmon